Job Description

Location
: Barcelona, Spain

Drive Delivery of exceptional customer service. Break down and implement CX strategy execution ensuring team engagement. Process adoption and routines (customer outcome & needs, value creation & business growth)

Your Key Responsibilities

  • Logistics and Delivery Processes (responsible for logistics documentation and delivery processes, O2C & E2EDelivery, including order management, quality release, and logistics.
  • Support Commercial Director (supports Commercial Directors in achieving sales revenue targets by monitoring and driving demand for regular products and identifying potential risks)
  • Demand Forecast Reviews (leads demand forecast reviews with key customers, ensuring alignment through regular customer visits and ongoing collaboration)
  • Highly Complex and Dynamic Environment (operates in highly complex and dynamic environments and emerging regions with unpredictable demand fluctuations and frequent...

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