Customer Experience Officers

Descripción del puesto

• Deal with clients' inquiries via live chat, email and telephone
• Perform personal clientele analysis and taking actions as required
• Handle client inquiries appropriately and ensuring that high level service is provided
• Promote available products and services to clients
• Develop and maintain excellent relationships with prospective and existing clients
• Cooperate effectively with other departments as required
• Contribute to team effort by achieving targeted results

Requisitos

• University degree in Administration, Accounting, Economics, Industrial Engineering or related fields.
• Work experience in Customer Service (Face to Face or Call Center) or Sales of Intangible products.
• English language, advanced or native level.
• Ability to multi-task and maintain a high level of organization.
• Excellent communication and interper...