Job Description

A leading technology company based in Barcelona is seeking a Director of Customer Care Operations to lead and scale their European team. The role requires 8-10 years of experience in managing customer care operations, with a focus on both in-house and outsourced teams. Candidates should have strong analytical skills and a hands-on leadership style. The position offers competitive compensation, generous vacation days, and flexible working options, including the ability to work from anywhere for up to 20 days per year.
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