Job Description
About the Industry we are in:
Travel is a large and growing market with high digital penetration. Travel is aspirational and
corresponds to 11% of credit card spends. Additionally credit card rewards redemptions on travel is very high.
Credit Card is a large growing market in India with a projected growth of 19+% and expected to grow to ~170M by FY2027. Credit card spends are also scaling very fast. While credit card penetration has been growing significantly in India, we are still at an average of ~5% in comparison to the US which is upwards of 300%.
About the Company:
We are a young company in the Travel & Fintech space.
About the Team:
The Customer Experience Team plays a critical role in ensuring that customers have a
positive experience when interacting with the Organization. We want to build a team that is
fanatic about customer experience and will be the voice of the customer for the
Organization. We will be responsible for end-to-end design of Cust...
Travel is a large and growing market with high digital penetration. Travel is aspirational and
corresponds to 11% of credit card spends. Additionally credit card rewards redemptions on travel is very high.
Credit Card is a large growing market in India with a projected growth of 19+% and expected to grow to ~170M by FY2027. Credit card spends are also scaling very fast. While credit card penetration has been growing significantly in India, we are still at an average of ~5% in comparison to the US which is upwards of 300%.
About the Company:
We are a young company in the Travel & Fintech space.
About the Team:
The Customer Experience Team plays a critical role in ensuring that customers have a
positive experience when interacting with the Organization. We want to build a team that is
fanatic about customer experience and will be the voice of the customer for the
Organization. We will be responsible for end-to-end design of Cust...
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