Job Description

Our client, a dynamic leader in customer engagement, is seeking a Customer Experience Planner and Operations Lead to join their team. As a Customer Experience Planner and Operations Lead, you will be part of the Graphic Experience team supporting the Sales organization and cross-functional teams. The ideal candidate will have strong organizational skills, a collaborative mindset, and a customer-obsessed approach, which will align successfully in the organization.

Job Title: Customer Experience Planner and Operations Lead

Location: Alpharetta, GA

What's the Job?

  • Drive the planning, coordination, and execution of initiatives that enhance the customer journey and support go-to-market operations.
  • Collaborate closely with the Sales organization, Marketing, and cross-functional teams to orchestrate internal demos, events, and programs.
  • Ensure every customer touchpoint is aligned, on-brand, and strategically delivered.
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