Customer Experience Program Manager

Location: Kuala Lumpur, Malaysia



Team: Customer Experience (CX)



Role: CX Program Manager



Mode: Full-time role

About Respond.io (http://Respond.io)

Founded in Hong Kong in early 2017, Respond.io (http://respond.io/) is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email. Our excellence has been recognized by G2 and honoured with the SME100 Award, underscoring our rapid growth and innovative solutions. Operating in 127 countries and dominating key markets in LATAM, EMEA, and APAC, we serve an impressive roster of industry-leading clients.



Our workforce is a testament to our global reach, with remote workforce and employees from all around the world, contributing to our diverse and inclusive culture. At Respond.io (http://respond.io/), we are not just a platform—we are a movement, pushing the boundar...