Job Description

A global customer experience leader is seeking an Associate Manager for Customer Experience/Quality in the Philippines. In this role, you will analyze performance data, provide coaching and feedback to agents, and implement quality improvements to enhance both agent performance and customer satisfaction. The ideal candidate will have a bachelor's degree, strong analytical skills, and several years of experience in quality assurance within a call center environment.
#J-18808-Ljbffr

Apply for this Position

Ready to join Sutherland Global? Click the button below to submit your application.

Submit Application