Customer Experience Rep (1-year contract)

Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Tracking

Do you enjoy solving real-world problems and helping people? If you have a can-do attitude and want to be part of a supportive, high-energy team, join us as a Customer Experience Representative for the Malaysian market. We're looking for individuals who are ready to grow, deliver meaningful solutions, and can start immediately.

This role is based at Uptown 5 Damansara, and reports to the Customer Experience Manager. Be part of a diverse and dynamic team that values collaboration, fun, and service excellence.

Job Responsibilities

Provide timely and thoughtful assistance to customers by resolving inquiries and issues with empathy and professionalism. Demo...