Customer Experience Rep (1-year contract)

Description

• Customer Support
• Customer management
• Account Creation
• Basic Process Onboarding
• Bookings
• Inquiry
• Providing Quotes
• Complaint Handling
• Issue Resolution
• Case Management
• Service Recovery
• Pro-active Prevention
• Tracking

Do you enjoy solving real-world problems and helping people? If you have a can-do attitude and want to be part of a supportive, high-energy team, join us as a Customer Experience Representative for the Malaysian market. We're looking for individuals who are ready to grow, deliver meaningful solutions, and can start immediately.

This role is based at Uptown 5 Damansara, and reports to the Customer Experience Manager. Be part of a diverse and dynamic team that values collaboration, fun, and service excellence.

Job Responsibilities

Be the First Line of Support to Help Customers Move Forw...