Customer Experience Representative

Customer Service Specialist

• The Customer Service Specialist will be responsible for providing exceptional customer service standards, understanding customer needs, and ensuring timely resolution of customer concerns.
• To achieve this goal the role involves working closely with cross-functional teams to enhance sales targets through effective upselling and cross-selling strategies while maintaining thorough product knowledge.
• Maintaining store standards at all times is essential including cleanliness, tidiness, replenishment tasks and stock loss prevention.