Customer Experience Representative

Direct message the job poster from Matrix Education

Matrix Education is Australia’s leading and fastest-growing tuition college for primary and secondary students. With over 25 years of experience, we’ve helped tens of thousands of students achieve their academic goals.

We are now hiring casual Customer Experience Representatives to join our team at Box Hill, Melbourne .

As a Customer Experience Representative, you will be the first point of contact for all Melbourne Matrix parents and students in person, over the phone and online. You will manage the day to day operations of the Box Hill campus and provide enrolment advisory, service and support to the students, parents and staff members.

As we trade seven days a week, weekend availability is essential. Full on-the-job training and support is provided.

What you'll do

• Day to day operational management of the Box Hill campus.
• Responding to inb...