Job Description

About the Company

We are representing a company in the FMCG industry who are seeking an exceptional Customer Experience Representative to provide a great service to their customers at both the state and national levels. The team is driven by a commitment to excellence, a passion for customer satisfaction, and a collaborative approach to achieving our goals.

Role Overview

In this role, you will be responsible for managing customer interactions, ensuring a seamless experience for both retail and independent buyers. Your primary focus will be on delivering outstanding service, resolving complex issues, and maintaining accurate data entry to support operations.

Working Conditions

  • Hours: Monday to Friday, 6:30 AM to 3:00 PM

  • Location: On-site in their Coburg office

  • Salary: $70,000 per annum plus superannuation

Key Responsibilities

  • Manage customer inquiries and requests via phone and other comm...

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