Customer Experience Representative-Mexico

Job Description

We are seeking a Customer Experience Representative  to support clients with vacation planning, reservations, and general travel-related inquiries. This role is ideal for someone who enjoys helping people, is detail-oriented, and wants a flexible opportunity within the travel industry.

You do not need prior travel experience — training and support are provided.

Key Responsibilities

• Assist clients with travel questions via email, phone, and online systems

• Help process travel reservations and service requests

• Provide accurate information on destinations, accommodations, and travel policies

• Maintain clear and professional communication with clients

• Follow established procedures to ensure a smooth customer experience

• Document client interactions accurately in internal systems

Qualifications

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