Customer Experience Representative

Job Title: Customer Service Representative

Job Description

As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service.

Responsibilities





+ Review the accuracy of incoming orders and efficiently collect and input orders submitted via fax, email, voicemail, or online order entry systems.



+ Provide comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction.



+ Accurately process orders and perform data entry tasks to maintain up-to-date and precise records.



+ Ensure the accuracy of outgoing orders, verifying all details before final submission.



+ Operate as an integral part of the office support staff, assisting with various administrative tasks.



+ Scan, file, and upload documents to maintain organized and accessible ...