Customer Experience Specialist

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About Aphex

Our customers are the largest construction contractors, responsible for the tunnels, roads, bridges, and buildings we use daily. Our users are the engineers managing and planning these incredible projects.

Instead of juggling spreadsheets, whiteboards, and outdated systems, we build tools (with automated delay tracking, reports, and visualisations—including multiplayer Gantt charts, maps, boards, and lists) that allow anyone on a project to plan and communicate their work with complete visibility of everyone around them.

The Role

Customer Experience at Aphex sits inside the product org and plays a big part in how people experience our product as it evolves.

The CX team looks after product knowledge, user‑facing communication and day‑to‑day support. We work closely ...