Job Description
Are you passionate about digital platforms and helping users bring their creative projects to life? Do you have a keen interest in website development and online design? If you’re a tech-savvy problem solver with a flair for customer support, we want you on our team! Join us and assist millions of users worldwide in optimizing their online presence.
Your responsibilities and impact as a Customer Service Specialist will be:
Deliver exceptional customer service via chat, email, and phone.
Troubleshoot user issues on the platform, providing clear guidance and solutions.
Educate users on the platform’s tools and features to enhance their website experience.
Collaborate with product and development teams to address and resolve complex technical issues.
Stay updated on new platform features and updates to ensure accurate support.
Collect and share user feedback to contribute to c...
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