Job Description

Job Title: Customer Experience Specialist
Location: Gurgaon, India
About noon
We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Customer Experience Specialist who can help us move even faster.
noon’s mission: Every door, every day.
What you'll do:
We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over-reliance.
Key Responsibilities:
Engage with customers via Email and receive Inbound, make outbound calls to maintain and preserve customer experience.
Responsible for providing successful end-to-end resolution to customer complaints.
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