Customer Experience Specialist

Spring Sleep

Spring Sleep is a fast-growing medical technology company building a modern platform for sleep innovation. We develop and deliver non-invasive solutions for people affected by snoring, sleep apnea, and other conditions that disrupt sleep. Backed by a 40-year family-owned healthcare organization with deep expertise in the space, we launched Spring Sleep to bring breakthrough technologies like eXciteOSA®, the first daytime therapy that targets a root cause of sleep-disordered breathing, to patients nationwide. Our mission is to make better sleep more accessible today while building the foundation for the future of sleep health.

We are seeking a Customer Experience Specialist with exceptional leadership, communication, and operational skills to build, lead, and scale our Customer Experience (CX) function. This role is ideal for someone who thrives in a fast-paced, mission-driven environment, and is passionate about creating a best-in-class experience for pati...