Customer Experience Specialist

We are seeking a motivated, customer-focused Customer Experience Specialist to assist clients with planning and booking travel. This role is ideal for individuals who enjoy helping others, providing exceptional service, and working in a flexible, remote environment within the travel industry.

As a Customer Experience Specialist, you will support clients through the travel planning process while learning the systems, suppliers, and tools needed to succeed as a Travel Advisor.

Key Responsibilities:

• Assist clients with travel inquiries, planning, and reservations

• Provide outstanding customer service via phone, text, and email

• Research travel options including resorts, cruises, flights, and vacation packages

• Maintain accurate client records and follow up as needed

• Learn travel supplier systems and booking platforms

What Wer...