Customer Experience Supervisor

We are seeking an exceptional Customer Experience Supervisor to lead the delivery of a hotel-grade, ultra-luxury living experience within Serenia Living , one of Dubai’s most exclusive beachfront residential communities.

This is a high-visibility leadership role for a hospitality professional who thrives in refined environments and understands that true luxury lies in anticipation, discretion, and flawless execution .

Reporting to the Customer Experience Manager , you will orchestrate all Front-of-House operations — Concierge, Doorman, Porter, Chauffeurs (Rolls-Royce & buggies), and Clubhouse & Amenities teams — ensuring every resident interaction mirrors the service excellence of the world’s finest five-star hotels, while delivering the personalization of a private members’ club.

Why This Role Appeals to Five-Star Hotel Professionals

Why This Role Appeals to Five-Star Hotel Professionals

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