Job Description
PACCAR India is seeking an inspiring, energetic leader for our rapidly growing customer experience department. The Customer Experience Supervisor leads and develops teams across PACCAR Parts, Credits and Returns, Dealer Experience, Technical Research, Vehicle Support Center and Warranty in the Commercial Truck segment. The role ensures accurate and timely support for PACCAR dealerships while driving process improvements, managing initiatives, and delivering exceptional performance.
PACCAR Parts
PACCAR Parts operates a network of parts distribution centres offering aftermarket support to Kenworth, Peterbilt and DAF dealers and customers around the world. Aftermarket support includes customer call centres operating 24 hours a day throughout the year and technologically advanced systems to enhance inventory control and expedite order processing.
Key Responsibilities:
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