Customer Experience Team

We're on the lookout for friendly, dependable, and detail-oriented individuals to join our customer experience team!

This entry-level position is perfect for someone eager to jumpstart a career in the insurance industry.

No prior insurance experience?

No problem — we’ll teach you what you need to know.

As a Customer Service Representative, you’ll be the point of contact for policyholders.

Your mission?

Make sure customers feel heard, supported, and well-informed — whether they're asking questions about their policy, filing a claim, or just trying to understand their coverage.

What You'll Be Doing:

• Respond to customer inquiries via phone, email, and chat in a professional and positive manner Assist policyholders with claim updates, coverage questions, and claims process Document all customer interactions accurately in our system Collaborate with internal teams ...