Customer Experience Team Lead

Guest Relations Manager is a pivotal role within our esteemed organization, demanding exceptional leadership and interpersonal skills.

The ideal candidate possesses a University Degree in Hotel Management, coupled with 3-4 years of experience in a similar capacity within the hospitality industry.

• Staff training: An essential aspect of this position involves imparting knowledge to junior team members to enhance their overall performance and customer service abilities.
• Guest Inquiries:

. Efficient communication is crucial for resolving issues promptly, ensuring an impeccable guest experience throughout your tenure with us . ',