Customer Experience Team Leader

About Us

For over 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. We've crafted over 90,000 homes, ranging from first homes to luxury residences, all while maintaining the trust of our community – 1 in 4 customers referred to us by someone who believes in our commitment.

The Role

This is a rare opportunity for a passionate and proven customer advocate to elevate our preconstruction customer experience, build and lead a high performing team, optimise processes, and drive strong business outcomes.

You will play a pivotal role in shaping how our customer’s experience the Preconstruction stage of their building journey for our Dale Alcock Homes and Webb and Brown-Neaves customers building on brownfield sites, how our teams operate day to day, and how effectively we move jobs to site.

Key responsibilities in...