Customer Expert for Payment Platform - Danish - Chania

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Expert

Work model: On Site

Location: Chania

Employment type: Full-time

What you will do:

• Be the eyes and ears of the team handling customer inquiries


• Communicate with customers via phone, e-mail, video and chat, analyzing issues with transactions such as bank transfers and internet purchases


• Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience


• Work...