Job Description



Resumen


We're looking for a Customer Expert. You will be responsible for responding to user inquiries and providing service by attentively addressing their questions regarding payments and invoicing. You will handle sensitive information to resolve issues on first contact while staying informed about our client's products and services.



Responsabilidades


Who you are:

  • You keep every customer engaged with a direct and friendly touch.
  • A first-call fixer who solves problems fast and delivers standout service.
  • You handle sensitive customer data with utmost care and confidentiality.


Requisitos


The TOP Team is all about:

  • Using your intermediate to advanced English skills to connect with travelers from around the world.
  • Bringing a service first mindset to every interaction, creating smooth and positive experiences.
  • Solving issues quickly and...

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