Customer Insight and Data Solution Lead

Customer Insight and Data Solutions Analyst

Business Unit Kelvatek

Reports To Business Solution Owner

We are seeking a passionate and analytical Customer Insight and Data Solutions analyst to play a pivotal role in shaping our customer-centric strategy. In this position, you will be responsible for overseeing the collection, analysis, and translation of customer data into actionable insights that drive improved customer performance and satisfaction. You will be a bridge between customer success and data analytics, collaborating with cross-functional teams to ensure our products and services meet customer needs and deliver exceptional experiences. The Customer Performance and Data Insights analyst will be part of the Kelvatek Business Solutions team but will work collaboratively across Kelvatek and Camlin Group.

Responsibilities

• Engagement with customers and stakeholders across all teams
• Develop and deliver compelling data v...