Job Description

A leading global infrastructure company is seeking a Customer Insights Analyst in Manila. This role involves analyzing quality assurance data to uncover insights and drive improvements in customer support. The ideal candidate will possess strong data analytics skills, attention to detail, and effective communication abilities. Responsibilities include conducting QA audits, reporting findings, and collaborating with cross-functional teams to enhance efficiency and customer satisfaction. Interested individuals should be amenable to a hybrid set-up and be available for a mid-shift schedule.
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