Job Description

You’re only human.

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

Are you energised by turning customer feedback into powerful insights that help shape decisions? 

In this role, you'll bring together multiple sources of customer intelligence to uncover what really matters, translate data into clear stories, and influence where we focus to deliver better experiences for our members. 

Key details 


  • Role type: Full‑Time or Part-Time (minimum 4 days), 12‑month fixed-term



  • Location: Flexible, East Coast hours with hybrid working



  • Team:Excellence Hub – Customer Insight & Experience Design 


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