Customer Journey Designer

Customer Experience Specialist: Journey Makers

We are seeking a Customer Experience (CX) Specialist to craft exceptional customer journeys through strategic insights and design within the UAE utilities sector.

• The ideal candidate will possess expertise in customer-centric strategies focusing on digital and omnichannel interactions, driving transformation in service quality and satisfaction with a strong background in CX within regulated environments.

Skill Requirements:

• Candidate must have extensive experience in designing customer experiences that meet regulatory requirements.   
• Demonstrated ability to create engaging content for various mediums, including social media platforms.