Customer Journey Expert

Customer Journey Expert – Data Modeller

Financial spreading squad – WB Tribe Lending

For ING Wholesale Banking (WB) Tribe Lending we are looking for a Customer Journey Expert for Lending Financial Spreading squad. This squad is part of the Portfolio Monitoring Rating and Financials Product area in Tribe Lending.

Within ING we have embarked on our Accelerate Think Forward journey to build the next generation digital bank. We strive to provide (beyond) banking services which are personal, relevant, instant and seamless. We have always been at the forefront of providing new innovative services and exploring new technologies. At this moment we see a lack of automation, standardisation and scalability in the processing of transactional data and service requests via our Wholesale Banking Lending core systems. Ideally all our client service request and transactional data will be automatically processed via different channels and interfaces that reduce...