Customer Knowledge & Enablement Specialist

Come shape the future of education with us.

At Compass, we’re on a mission to transform the school day for everyone, from staff and students to families and administrators. We build smart, seamless technology that empowers schools to focus on what really matters: learning, growing, and thriving.

That mission has fuelled our growth into a global scale-up, now supporting over 5,000+ schools across three countries, backed by a team of 300+ people. Our all-in-one school management platform is redefining how education communities connect, communicate, and operate.

We’re now looking for a Customer Knowledge & Communications Specialist to play a key role in shaping how customers find answers, engage with our products, and experience Compass with a strong focus on content, AI-driven support, and proactive communications.

Requirements

About the Role & Team

As a Knowledge & Communications Specia...