Job Description

About the Role


This is not a campaign manager role.

This is a build, own, and scale role.

As Retention Manager at The Sleep Company, you will own revenue from retention channels end-to-end. From nurturing cold and warm leads to driving store visits, conversions, repeat purchases, and LTV — the number is yours.

You will build the entire retention engine from scratch: strategy, data framework, automations, experimentation, team, and culture. If something breaks in the funnel, you fix it. If revenue doesn’t move, you figure out why.


What You’ll Own


End-to-End Retention Revenue

  • Own the entire retention funnel across Email, WhatsApp, SMS, and CRM touchpoints.
  • Nurture leads aggressively but intelligently to drive store walk-ins, conversio...

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