Job Description

We're looking for a strategic and insight-driven Customer Marketing Manager to lead and scale our customer lifecycle and retention marketing efforts across the EMEA region. This foundational role will be instrumental in turning customer and product insights into targeted programs that drive meaningful business impact—across adoption, usage, engagement, retention, cross-sell, and upsell.
As a Customer Marketing Manager you'll act as the connective tissue between data, customer needs, and business growth—partnering closely with Sales, Customer Success, Community & Advocacy, Product, and other Marketing teams to understand customer challenges, identify value moments, and deploy campaigns that directly contribute to revenue and retention goals.
This role is based in Dublin/London and reports to the Senior Director of Integrated Marketing.
What you will do:
Own customer marketing campaigns
Define and execute the customer marketing strategy aligned to regional retention, expan...

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