Customer Marketing Program Manager

This position is focused on building relationships and delighting our customers through impactful stories, including referrals, testimonials, references, videos, to be published in several media channels; identifying cross-sell and upsell opportunities; and increasing loyalty and retentions. If you love helping people and are customer-centric, you will also love this job!
Career Level - IC3
- **Customer Engagement**: Work closely with the sales team to identify key customers and opportunity areas for creating engaging narratives that showcase the effective use of our technology solutions.
- **Story Development**: Conduct in-depth interviews with customers to gather insights and success stories, transforming these into compelling case studies and marketing materials that demonstrate value.
- **Project Management**: Oversee the entire content creation process, from initial customer interviews to final publication, ensuring projects are completed on time and meet high-quality ...