Job Description

Perform operational tasks related to customer Master Data maintenance in MDG tool and ERP system (SAP4HANA), to achieve the target service level. Accountable for data maintenance to ensure the seamless sales order processes and facilitate coordination with applicable stakeholders.

ORGANIZATIONAL CONTEXT:

SBS O2C

KEY ACCOUNTABILITIES:

• Customer Master Data:

  • Data Requester process the requests. They are responsible for validating and completing master data requests and applying data governance principles. They support the development of field names, definitions and formulas.
  • Data Approver Review, validate and complete request (if needed).
  • Create and update customer master data, customer hierarchy, customer assortment, business partners and set up of master data blocks on customers.

    • Restricted Party Screening (RPS) Process:

  • Level A: Customer evaluation based on precise SPL Instructions (Decision Tree, Escalate hit if True an...

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