Job Description

The impact you will have

  • Deliver high-impact onboarding experiences that boost customer satisfaction and accelerate product adoption.
  • Build strong relationships with customer operational and developer teams, fostering trust and collaboration.
  • Gain deep insights into customers' SDLC and DevOps practices, sharing valuable feedback with internal teams to shape Sonar’s product offerings.
  • Act as the customer’s advocate within Sonar, ensuring their needs and challenges are represented in product development discussions.
  • On a daily basis, you will

  • Directly assist customer teams with the installation, configuration, and usage of SonarQube, including assessing existing free or commercial installations and incorporating them into a tailored, time-boxed onboarding plan.
  • Collaborate with sales teams to ensure a seamless customer transition from the completion of the sale through the end of the onboarding engagemen...
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