Customer Onboarding & Implementation Lead

We’re looking for a Customer Onboarding & Implementation Lead to join us in Bradford, on a 12-month fixed-term contract. This role offers hybrid working, with two days based in the office each week.

As an experienced Functional Lead you will manage the full lifecycle of deploying business systems, software applications, or enterprise solutions. In this role, you will be responsible for planning, coordinating, and executing implementation activities — ensuring timely delivery, stakeholder alignment, and optimal performance throughout the rollout process.

As the primary liaison between stakeholders, technical teams, and end users, you will translate business requirements into actionable implementation plans, ensuring solutions are delivered effectively and meet organisational needs.

By developing a deep understanding of both our customer and the Deel platform, you will drive high-quality outcomes within agreed timelines. Your strong communication and stakehol...