Customer Operation Onboarding and Offboarding Officer

About the role

As Broker Changes and Offboarding Coordinator, you will work closely with the Broker Onboarding, Distribution Operations and Commission teams to support Lendi Group’s strategy to achieve great outcomes for our broker network and customers.

Critical responsibility of ensuring that existing brokers with the Aussie business are supported through the lifecycle of their business. The role requires a high level of attention to detail and excellent communication skills to ensure brokers’ have a seamless experience during their time with Lendi Group.

• Administration to support Retail Stores transitioning to new operating models.
• Administration of broker information and maintenance of broker data
• Administration of broker offboarding
• Administration of and assisting Aussie Brokers with store sales.
• Provide reporting and status updates on brokers
• Assist brokers with managing th...