Customer Operations Analyst

Our client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale.

What we’re looking for:
The Customer Operations Analyst plays a critical role in bridging tactical execution with analytical and reporting needs. This role ensures data integrity, builds foundational reporting, and provides QA support for workflows and automations designed by the Ops leadership team. Acting as a junior analyst and systems operator, this person will scale the capacity of Customer Operations leaders by delivering accurate, well-structured data and baseline insights.

Responsibilities:
Reporting & Analytics Support:
● Build baseline Salesforce reports and dashboards to provide visibility into pipeline, accounts, renewals, and CS metrics.
● Develop report templates and first-draft analy...