Customer Operations Associate

A-Players is a fully remote company with a mission to help impact-driven companies succeed more than profit-driven ones.

We are hiring a Customer Operations Associate for one of our U.S.-based clients in the e-commerce and influencer marketing industry. This startup is rapidly scaling, and the CS team is transitioning from a fully manual support model to a hybrid product–automation, operations system. Currently, they are looking for a hyper-organized, systems-obsessed project manager to own and evolve the operational workflows behind our campaign launches.

This isn't a typical coordination role—this is the person who will design, manage, and improve the end-to-end launch system that the startup's future software will ultimately automate.

You will map processes, spot inefficiencies, build automations, and partner closely with Product to ensure our internal workflows inform the evolution of our platform. Your job is to run today's launch machine while helping arch...