Customer Operations Coordinator

Level Summary:

• Experienced professional performing self-directed work.
• Demonstrates sound judgment when working independently, obtaining solutions, and taking action on improvements.
• Able to convey information with leadership in a professional manner.

Key Responsibilities:

• Regularly demonstrates the ability to share best practices to facilitate growth across the team.
• Has a fundamental knowledge of configuration, payroll and edi. The associate can complete daily research and resolution in these areas independently.
• Demonstrates the ability to complete research and resolution across multiple departments, within team standards, with little management level escalations needed.
• Demonstrates extensive knowledge of business standards.
• Demonstrates communication knowledge and possesses appropriate soft skills for ongoing relationship management. Also, possesses the...