Customer Operations Executive

We’re a fully remote team of 25, looking for someone who thrives in a cross-functional role, managing multiple internal and external stakeholders, and playing a key role in our Customer Operations team. You’ll be the face of the product in front of our customers/partners and bear the importance and expectations that come with it, as well as have a direct impact on business revenues and customer/partner outcomes.

Typical work timings will range from 5 PM- 2 AM or 6 PM- 3 AM IST

We’re looking for someone who

• has a strong command over written and spoken English (typos/grammatical errors in resumes/emails will hurt your chances)
• has 2-3 years of work experience in Tech/SaaS organisations
• currently does not see themselves working for large-scale corporates & and wishes to stay away from the politics that come with it
• can think quickly on their feet & are hungry to learn
• open to working long hours in a relatively unstructured manner
• has US experience (will be a bonus)

Note: This will not be a rotational shift and will be a permanent role.

Here's why you should consider joining us

• We're fully remote and probably one of the strongest early-stage startup teams in India right now
• Market competitive salary + bonuses
• We're building software products from India for users across the world, which means you’ll get to interact with customers and partners from all over the globe (US/UK/Germany/Romania, etc)
• You'll be challenged to push your own limits and be forced to think on your feet while handling business-critical tasks