Customer Operations Lead

The Nippon Express Group is one of the leading global logistics service providers whose Japanese corporation is headquartered in Tokyo. Our services range from air and ocean freight forwarding to cargo, removal services and warehouse operations. The company has numerous freight centers, warehouses and provides logistics services in over 45 countries on six continents with a global network of over 70,000 employees. The logistics focus is mainly on automotive and fashion industries, pharmaceutical products and further consumer goods. Within the past years Nippon Express has been on a continuous growth path in Belgium and we are looking for new talents to join our mission.

For our Shared Customer Service Center in Genk, we are looking for a driven Lead who gains energy from team leadership, process improvement and customer-focused service.

As Customer Operations Lead, you act as the link between management, customers and your team. You ensure smooth daily op...