Customer Operations Lead

Overview

Hi there! We are South and our client is looking for a Customer Operations Lead!

Note To Applicants : Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority. Note: If you're hired for this role, you may be asked to update your LinkedIn profile :)

About The Role

Our client operates a healthcare marketplace that connects nurse practitioners and physician assistants with collaborating physicians. They are looking for a Customer Operations Lead to own day-to-day customer support and billing operations.

This role goes beyond ticket handling. You will be responsib...