Customer Operations Manager

Job Description

Our client is seeking a Customer Operations Manager in Austin, TX, to lead North American operations for a growing global organization. This is a direct hire opportunity for a dynamic professional ready to build and lead a unified customer operations function focused on exceptional customer experience, scalability, and operational excellence.





Company Profile

Our client is a global technology solutions company.



Customer Operations Manager Role

As the Customer Operations Manager, North America, you will play a strategic leadership role responsible for building and executing unified, scalable customer operations across the region. You’ll lead and develop the Customer Operations team, ensuring seamless end-to-end customer experience—from client onboarding and service delivery to ongoing support.

Establish and implement the North American customer operations model and le...