Job Description

Location: Brossard, Quebec

PRIMARY DUTIES

  • Handle Incoming Cancellation Calls and perform Outbound call activities for past due policies
  • Handle direct returning incoming calls as a result of outbound activities.
  • Follow up on customer issues regarding claims, billing or other service concerns.
  • Assist customers in redrafting payments to existing accounts, set up new account information, or collect needed premium via credit card.
  • Cross sell over the phone. 
  • Process routine requests for service items.
  • Miscellaneous department activities as needed.

    • Education, Skills, and Experience:

  • Fluent in French and English (written and verbal). 
  • College diploma or equivalent work experience.
  • Minimum of 1 year of relevant work experience
  • Must be licensed in Accident & Sickness, and Life 
  • Ability to multi-task, talking with customers while completing paperwork and system changes
    • ...

    Apply for this Position

    Ready to join CHUBB? Click the button below to submit your application.

    Submit Application