CUSTOMER PROCESSING SPECIALIST

Overview

UP TO $19 HOURLY with FULL BENEFITS + VACATION + BONUSES (IN OFFICE POSITION- NO REMOTE)

The Customer Advocate (CA) is the facilitator between Great Day Improvements, LLC (GDI) customers and the company. This position will be cross trained in various office roles for PTO coverage as well. The CA will be empowered to provide customers with assistance in all areas of the project.

Responsibilities

1. Execution of the “JUMP” program to ensure customer communication is maintained throughout the project
2. Main point of contact for the customer in handling a question or problem
3. Keep the customer updated with timely and frequent information about progress on the project
4. Facilitate customer resolutions by bringing together the appropriate GDI personnel
5. Maintain Customer Call Log

6. Other duties may be assigned

Qualifications

Applicant must have a minimum of t...