Customer Quality Auditor

STS Technical Services is hiring a Customer Quality Auditor in Menomonee Falls, Wisconsin. The Customer Quality Auditor ensures that every Wacker Neuson machine leaving the facility meets strict quality standards and represents a “zero defects” mindset from the customer’s point of view. This role works across departments to review finished equipment, drive corrective actions, and support continuous improvement efforts. Key Responsibilities Audit completed machines using standardized Excel scorecards, selecting random samples of equipment ready for shipment. Review audit findings and collaborate with cross-functional teams to implement corrective and preventive actions. Perform and document Pre-Delivery Inspections (PDIs) to ensure customer-ordered equipment meets shipping and quality requirements. Partner with Logistics, Production, and Repair/Restore teams to coordinate efficient rework and meet shipping deadlines. Conduct scheduled Preventive Maintenance (PM) on equipment in stock to...