Customer Quality Engineer

1. Focus on IN process and Inward quality Inspection

2. Product & Process Quality assurance 

3. Line problem analysis using QC Tools 

4. Rework & Rejection PPM Monitoring

5. Non Conformance recording and taking actions  

6. Root Cause analysis for Inhouse and Supplier rejected parts  – RCA 

7. Customer concerns handling and follow up for Action plan 

8. Implementation of QA Standards in shop floor 

9. NPD support activities – Design and Tooling developments for DIY Project 

10. Hands on knowledge on QA documentations- FMEA, Control plan, PFD 

11. Knowledge on Injection molding process with shop floor documentation

12. Well versed with English /  Local / Regional language   

13. Water Purifier background candidates would be added advantage

14. Knowledge on Injection Molding 

15. Understand on the power Bi Dashboard process and download the data 

16. Verification of daily escalated cases on product related cases

17. Interaction with internal teams on escalations and resolutions

18. Summarizing the daily report sheets and updating to teams 

19. Conduct internal meeting with stake holders to resolve the addressed issues 

20. Field visits and resolutions on need basis 

21. Capture the problems highlighted through special escalations - Social Media, Slack, WhatsApp and address the issues